Privacy Policy

1. Information We Collect

We collect information you provide during registration (name, email, password), identity documents for KYC verification, transaction data, and technical data such as IP addresses and browser fingerprints for fraud prevention.

2. How We Use Your Information

• To verify your identity and comply with AML / KYC regulations
• To process deposits, withdrawals, and trades
• To send important account notifications
• To detect and prevent fraudulent activity
• To improve our services and platform experience

3. Data Storage & Security

Your data is stored in encrypted Cloudflare KV storage with access controls. We employ industry-standard encryption for data in transit and at rest. However, no method of transmission over the internet is 100% secure.

4. KYC Document Retention

Identity documents submitted for KYC verification are retained for a minimum of 5 years in accordance with global AML regulations. You may request deletion of non-regulatory data by contacting support.

5. Sharing of Information

We do not sell your personal data. We may share data with:

• Regulatory authorities when required by law
• Fraud prevention and identity verification partners
• Infrastructure providers (e.g., Cloudflare) for hosting and security

6. Cookies & Tracking

We use essential session cookies to maintain your authentication state. We do not use third-party advertising trackers. Analytics data may be collected in aggregate, anonymized form to improve the Platform.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or to restrict how we process it. To exercise these rights, please contact us via the Support Portal.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the Platform. Continued use after changes constitutes acceptance.

9. Contact Us

For any privacy-related inquiries, please reach out through our Support Portal and our compliance team will respond within 72 hours.